Privacy Policy
Effective Date: January 30, 2026
Urgent Care Telehealth, LLC ("we," "us," or "our") operates the UrgentCareTelehealth.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site and the choices you have associated with that data.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you, including:
Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"), such as your email address, first and last name, and phone number.
2. SMS and Mobile Communication
We highly value your privacy regarding mobile communication.
No Sharing of Mobile Information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In: We only collect phone numbers through our website forms where you have explicitly opted in to receive communication from us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
3. Third-Party Links & Affiliates
Our Site contains links to third-party telehealth platforms. As an affiliate, we may earn a commission if you click on these links and sign up for their services. Please be aware that once you leave our Site, you are subject to the privacy policies of that third party. We do not have control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
4. How We Use Your Data
We use the collected data for various purposes:
To provide and maintain our service.
To notify you about changes to our service or special offers related to telehealth.
To provide customer support.
To monitor the usage of our Site.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request that we correct any inaccuracies.
Request that we delete your data.
Opt-out of SMS: You can opt-out of text messages at any time by replying "STOP" to any message we send.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By visiting this page on our website: UrgentCareTelehealth.com
1-800-967-9825 | [email protected]
Disclaimer: If you are experiencing a medical emergency, please dial 911 immediately. Access a Doctor is not a replacement for primary care but a supplement for non-emergency medical needs.